facebook twitter instagram linkedin google youtube vimeo tumblr yelp rss email podcast phone blog search brokercheck brokercheck Play Pause

Senior citizens’ financial and wellness resources at a glance

A handy list of phone numbers and websites connecting Canadians to helpful information.

Click here to download a pdf version.

Government agencies

Agency

Telephone

Website

Government of Canada

1-800-622-6232 

(1-800-O-Canada)

www.canada.ca/en.html 

Canada Revenue Agency

1-800-959-8281 

NT, YT, NWT: 1-866-426-1527

TTY: 1-800-665-0354

Arrange payments for CPP overpayments: 1-866-864-5823

Discuss payment arrangements if you can't pay on time: 1-888-863-8657

www.canada.ca/en/revenue-agency.html 

Financial Consumer Agency of Canada

English: 1-866-461-3222

French: 1-866-461-2232

TTY: 1-866-914-6097 / 613-947-7771

www.canada.ca/en/financial-consumer-agency.html 

Veterans Affairs Canada

1-866-522-2122 

TTY: 1-833-921-0071

www.veterans.gc.ca/eng

 

 

Financial resources

Old Age Security program 

There are three benefits under the Old Age Security (OAS) program: the OAS pension, the Guaranteed Income Supplement (GIS) and the Allowances (for those 60–64). Here’s where to find more information:

Old Age Security pension

Telephone

Website

Canada and U.S.: 1-800-277-9914

Canada and U.S. TTY: 1-800-255-4786

Outside Canada and U.S.: 1-613-957-1954 (Collect)

www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security.html

 

 

 

Guaranteed Income Supplement

Telephone

Website

Canada and U.S.: 1-800-277-9914

Canada and U.S. TTY: 1-800-255-4786

Outside Canada and U.S.: 1-613-957-1954 (Collect)

www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security/guaranteed-income-supplement.html 

 

Allowance and Allowance for the Survivor (60–64)

Telephone

Website

Canada and U.S.: 1-800-277-9914

Canada and U.S. TTY: 1-800-255-4786

Outside Canada and U.S.: 1-613-957-1954 (Collect)

www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security/guaranteed-income-supplement/allowance.html 

 

Canada Pension Plan and Quebec Pension Plan

The Canada Pension Plan (CPP) or Quebec Pension Plan (QPP) replaces a portion of an individual's earnings once they have retired. Here’s where to find more information:

CPP

Telephone

Website

Canada and U.S.: 1-800-277-9914

Canada and U.S. TTY: 1-800-255-4786

Outside Canada and U.S.: 1-613-957-1954 (Collect)

www.canada.ca/en/services/benefits/publicpensions/cpp.html 

 

QPP

Telephone

Website

Quebec: 418-643-5185

Montreal: 514-873-2433 

Toll-free: 1-800-463-5185

www.rrq.gouv.qc.ca/en/programmes/regime_rentes/Pages/regime_rentes.aspx 

 

Collecting a pension while working

www.canada.ca/en/financial-consumer-agency/services/retirement-planning/working-collecting-pension.html

 

Budgeting before and during retirement

Having a realistic budget can help you better balance your income with saving, spending and expenses during your retirement years. Here are some helpful links to get you started.

Budgeting information

www.canada.ca/en/financial-consumer-agency/services/retirement-planning/budgeting-during-retirement.html

Budgeting calculator

https://itools-ioutils.fcac-acfc.gc.ca/BP-PB/budget-planner 

Budgeting worksheet

https://mysolutionsonline.ca/fall-2021/retirement-planning-worksheet 

 

Tax resources

If you have questions about your taxes, you can contact the Canada Revenue Agency by telephone as outlined above. Here are some other sources for specific tax information:

Age credit

www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-30100-amount.html 

Pension income tax credit

www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-31400-pension-income-amount.html 

Disability tax credit

www.canada.ca/en/revenue-agency/services/tax/individuals/segments/tax-credits-deductions-persons-disabilities/disability-tax-credit.html 

Pension income splitting

www.canada.ca/en/revenue-agency/services/tax/individuals/topics/pension-income-splitting.html 

Old Age Security pension recovery tax

www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security/recovery-tax.html

 

Health and wellness resources

Living a healthy lifestyle is important for all Canadians, no matter their life stage. Here are some tools to help you maintain your health and wellness during your senior years.

Services for seniors

www.canada.ca/seniors

Nutrition

www.canada.ca/en/health-canada/services/food-nutrition/healthy-eating.html 

Physical activity

www.canada.ca/en/health-canada/services/healthy-living/physical-activity.html 

Home safety

www.canada.ca/content/dam/phac-aspc/migration/phac-aspc/seniors-aines/publications/public/injury-blessure/safelive-securite/pdfs/safelive-securite-eng.pdf 

Coping with life changes

www.canada.ca/en/public-health/services/mental-health-wellness-all-ages/older-adults_life-changes.html 

www.manulife.ca/personal/plan-and-learn/healthy-living/wellbeing/how-we-age.html 

Choosing where to live

www.canada.ca/en/financial-consumer-agency/services/retirement-planning/cost-seniors-housing.html

 

Adapting a home

Telephone

Website

Canada Mortgage and Housing Corporation (CMHC) 

Toll free: 1-800-668-2642

TTY: 1-800-309-3388

https://assets.cmhc-schl.gc.ca/sf/project/cmhc/pubsandreports/pdf/61087.pdf 

www.cmhc-schl.gc.ca/en/professionals/industry-innovation-and-leadership/industry-expertise/accessible-adaptable-housing/aging-in-place

 

Mental health resources

Telephone

Website

Crisis support: 1-833-456-4566 (anywhere in Canada)

Non-emergency community resources: Dial 211 (or www.211.ca)

Hope for Wellness helpline (Mental health counselling and crisis intervention for Indigenous people): 1-855-242-3310

Talk 2 Nice (counselling services for older adults and persons with disabilities): 1-844-529-7292

Tel-Ainés (A free, anonymous and confidential listening line for people 60 years of age and older): 514-353-2463

https://ccsmh.ca/wp-content/uploads/2021/03/Mental-Health-Support-and-Crisis-Lines-1.pdf

 

Important services for your safety 

If you are concerned about abuse or fraud, here are some important sources for help and information.

Elder abuse        

Telephone

Website

Resources and phone numbers by province: www.canada.ca/en/employment-social-development/campaigns/elder-abuse/resources-province-territory.html

www.canada.ca/en/employment-social-development/campaigns/elder-abuse.html

 

Financial abuse 

Telephone

Website

1 800 O-Canada (1-800-622-6232)

 TTY: 1-800-926-9105

www.canada.ca/en/employment-social-development/corporate/seniors/forum/financial-abuse.html

 

Financial fraud  

Telephone

Website

Canadian Anti-Fraud Centre: 1-888-495-8501 (toll-free)

www.antifraudcentre.ca 

www.canada.ca/en/employment-social-development/corporate/seniors/forum/fraud-scams.html

 


Financial Advisor Websites by Twenty Over Ten Powered by Twenty Over Ten