A handy list of phone numbers and websites connecting Canadians to helpful information.
Click here to download a pdf version.
Government agencies
Agency | Telephone | Website |
Government of Canada | 1-800-622-6232 (1-800-O-Canada) | |
Canada Revenue Agency | 1-800-959-8281 NT, YT, NWT: 1-866-426-1527 TTY: 1-800-665-0354 Arrange payments for CPP overpayments: 1-866-864-5823 Discuss payment arrangements if you can't pay on time: 1-888-863-8657 | |
Financial Consumer Agency of Canada | English: 1-866-461-3222 French: 1-866-461-2232 TTY: 1-866-914-6097 / 613-947-7771 | |
Veterans Affairs Canada | 1-866-522-2122 TTY: 1-833-921-0071 |
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Financial resources
Old Age Security program
There are three benefits under the Old Age Security (OAS) program: the OAS pension, the Guaranteed Income Supplement (GIS) and the Allowances (for those 60–64). Here’s where to find more information:
Old Age Security pension
Telephone | Website |
Canada and U.S.: 1-800-277-9914 Canada and U.S. TTY: 1-800-255-4786 Outside Canada and U.S.: 1-613-957-1954 (Collect) | www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security.html
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Guaranteed Income Supplement
Telephone | Website |
Canada and U.S.: 1-800-277-9914 Canada and U.S. TTY: 1-800-255-4786 Outside Canada and U.S.: 1-613-957-1954 (Collect) |
Allowance and Allowance for the Survivor (60–64)
Telephone | Website |
Canada and U.S.: 1-800-277-9914 Canada and U.S. TTY: 1-800-255-4786 Outside Canada and U.S.: 1-613-957-1954 (Collect) |
Canada Pension Plan and Quebec Pension Plan
The Canada Pension Plan (CPP) or Quebec Pension Plan (QPP) replaces a portion of an individual's earnings once they have retired. Here’s where to find more information:
CPP
Telephone | Website |
Canada and U.S.: 1-800-277-9914 Canada and U.S. TTY: 1-800-255-4786 Outside Canada and U.S.: 1-613-957-1954 (Collect) |
QPP
Telephone | Website |
Quebec: 418-643-5185 Montreal: 514-873-2433 Toll-free: 1-800-463-5185 | www.rrq.gouv.qc.ca/en/programmes/regime_rentes/Pages/regime_rentes.aspx |
Collecting a pension while working |
Budgeting before and during retirement
Having a realistic budget can help you better balance your income with saving, spending and expenses during your retirement years. Here are some helpful links to get you started.
Budgeting information | |
Budgeting calculator | |
Budgeting worksheet | https://mysolutionsonline.ca/fall-2021/retirement-planning-worksheet |
Tax resources
If you have questions about your taxes, you can contact the Canada Revenue Agency by telephone as outlined above. Here are some other sources for specific tax information:
Age credit | |
Pension income tax credit | |
Disability tax credit | |
Pension income splitting | www.canada.ca/en/revenue-agency/services/tax/individuals/topics/pension-income-splitting.html |
Old Age Security pension recovery tax | www.canada.ca/en/services/benefits/publicpensions/cpp/old-age-security/recovery-tax.html |
Health and wellness resources
Living a healthy lifestyle is important for all Canadians, no matter their life stage. Here are some tools to help you maintain your health and wellness during your senior years.
Services for seniors | |
Nutrition | www.canada.ca/en/health-canada/services/food-nutrition/healthy-eating.html |
Physical activity | www.canada.ca/en/health-canada/services/healthy-living/physical-activity.html |
Home safety | |
Coping with life changes | www.manulife.ca/personal/plan-and-learn/healthy-living/wellbeing/how-we-age.html |
Choosing where to live | www.canada.ca/en/financial-consumer-agency/services/retirement-planning/cost-seniors-housing.html |
Adapting a home
Telephone | Website |
Canada Mortgage and Housing Corporation (CMHC) Toll free: 1-800-668-2642 TTY: 1-800-309-3388 | https://assets.cmhc-schl.gc.ca/sf/project/cmhc/pubsandreports/pdf/61087.pdf |
Mental health resources
Telephone | Website |
Crisis support: 1-833-456-4566 (anywhere in Canada) Non-emergency community resources: Dial 211 (or www.211.ca) Hope for Wellness helpline (Mental health counselling and crisis intervention for Indigenous people): 1-855-242-3310 Talk 2 Nice (counselling services for older adults and persons with disabilities): 1-844-529-7292 Tel-Ainés (A free, anonymous and confidential listening line for people 60 years of age and older): 514-353-2463 | https://ccsmh.ca/wp-content/uploads/2021/03/Mental-Health-Support-and-Crisis-Lines-1.pdf |
Important services for your safety
If you are concerned about abuse or fraud, here are some important sources for help and information.
Elder abuse
Telephone | Website |
Resources and phone numbers by province: www.canada.ca/en/employment-social-development/campaigns/elder-abuse/resources-province-territory.html | www.canada.ca/en/employment-social-development/campaigns/elder-abuse.html |
Financial abuse
Telephone | Website |
1 800 O-Canada (1-800-622-6232) TTY: 1-800-926-9105 | www.canada.ca/en/employment-social-development/corporate/seniors/forum/financial-abuse.html |
Financial fraud
Telephone | Website |
Canadian Anti-Fraud Centre: 1-888-495-8501 (toll-free) | www.canada.ca/en/employment-social-development/corporate/seniors/forum/fraud-scams.html |